Managed Services

Proactive Support. Predictable Performance. Total Confidence.

Total LED’s Managed Services Plans offer ongoing support, monitoring, and technical expertise to keep your dvLED displays at peak performance. Working with us or an AV partner, our subscription programs catch issues early, resolve them quickly, and prevent future problems.

Continuous Support Backed by the Manufacturer

Because we design and manufacture the displays, we understand every component, signal path, and system dependency. Our managed service programs give you direct access to that expertise—ensuring faster troubleshooting, smarter maintenance, and longer system lifespan.

Managed services can include:

Priority technical support
Remote diagnostics monitoring
Preventative maintenance guidance
Firmware and configuration checks
Component performance tracking
Repair coordination
Replacement part support

Built to Work With Integrators

Total LED’s managed services are structured to complement your integration partner—not replace them. We collaborate behind the scenes or jointly support your system depending on your preferred service model.

Service model options:

Manufacturer-direct support
Joint support with integrator
Integrator-led with manufacturer escalation
Enterprise multi-location support

This flexible structure ensures your support ecosystem matches your operational needs.

Why Managed Services Matter for dvLED

LED displays are mission-critical assets in environments where downtime is highly visible and costly. A proactive support plan reduces risk and ensures your display continues to deliver the performance your space depends on.

Without managed services, common risks include:

Delayed issue detection
Extended downtime
Misdiagnosed problems
Incompatible replacement parts
Performance drift over time

With Total LED Managed Services, you get:

Early issue detection
Priority resolution timelines
Predictable service costs
Expert diagnostics
Long-term system reliability

Ideal for Organizations That Rely on Uptime

Managed services are especially valuable for environments where display performance directly impacts operations or revenue:

Broadcast studios
Corporate environments
Retail flagship locations
Control rooms
Transportation hubs
Hospitality venues
Digital signage networks

Subscription Plans Designed Around Your Needs

We offer scalable service tiers so you can choose the level of support that fits your organization, budget, and risk tolerance.

What Sets Total LED Managed Services Apart

Many service providers can respond to problems. Few can prevent them.

Because Total LED combines manufacturer engineering knowledge with field support expertise, we provide a level of insight that generic service providers can’t match. Our goal isn’t just to fix issues—it’s to help ensure they never happen.

Extend the Life of Your Investment

A dvLED display is a long-term asset. With the right service plan, you can maximize lifespan, maintain image quality, and protect your investment for years to come.

Learn more about Managed Services Plans today and operate with confidence knowing Total LED is monitoring, supporting, and protecting your display performance.